Kloudspace Technologies
Registered/Operating Address: Baddi, Solan, Himachal Pradesh, 173205, India
Phone: +91 7876139755
Email: amit@cstechnologies.nl
Website: kloudspace.in

Last Updated: 31-08-2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of Kloudspace Technologies’ (“we”, “us”, “our”) website, services, hosting, products, and consultancy solutions.

By accessing our website or using our services, you (“Client”, “you”) agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Kloudspace Technologies operates in accordance with the applicable laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000 (and rules made thereunder), the Digital Personal Data Protection Act, 2023, and the Consumer Protection Act, 2019.

2. General Service Terms

All services, pricing, recurring charges, and agreement details are provided in writing before the start of any work.

Work begins only after:

• Client approval, or
• Payment confirmation

We provide services on a best-effort basis as outlined in the invoice or agreement.

3. Client Responsibilities

Clients are responsible for:

• Providing correct domain registration details
• Supplying website content (text, images, logos, layout)
• Ensuring all submitted content is legal, accurate, and non-infringing
• Verifying correctness of all provided data

⚠️ Important:
Kloudspace Technologies does not verify ownership or copyright of client-provided content.

We are not responsible for any illegal, copyrighted, or misleading content submitted by the client, and the client agrees to indemnify us against any claims arising from such content.

4. Payment Terms

• All invoices must be paid before or on the due date
• Late payments may result in:
  • Interest charges
  • Suspension of services
• Maintenance or recurring fees are clearly defined in the invoice
• No service begins without payment confirmation
• All prices are quoted in Indian Rupees (INR) and are exclusive of applicable GST, unless stated otherwise

5. Hosting Services

We provide cloud hosting services in:

• India
• Other locations as required, via our global infrastructure partners

Hosting Terms

• Hosting fees (monthly/annual) are payable from day one
• We maintain:
  • Server health
  • OS updates
  • SSL renewals (certificate cost may be extra)
• Email services must be managed via the client’s domain provider
• Additional support (email setup, password reset, etc.) is billed at ₹1,500/hour (subject to change; confirmed at time of request)
• Major changes or development work require:
  • Written approval
  • Additional cost

6. Service Level Agreement (SLA)

• Standard uptime SLA: 98%
• Higher SLA levels are available with custom pricing upon request

7. Subscription Cancellation

• Subscriptions can be cancelled within 7 days
• Refunds (if applicable) are processed after deducting a 10% service fee
• No refunds are issued after 7 days

8. Project Engagement Terms

Advance Payment

• A 40% non-refundable advance is required
• Covers:
  • Planning
  • Resource allocation
  • Initial development

Remaining Payment

• Remaining 60% due upon delivery
• No final files or project handover until full payment

Client Confirmation

• Clients must confirm cancellation/pause within 7 days
• Without confirmation:
  • Work continues
  • Billing continues

Termination

• If a project is stopped mid-way:
  • The 40% advance is retained

9. Delivery & Acceptance

• Clients have 7 days to review delivered work
• After 7 days, the project is considered accepted

10. Data Protection & Privacy (India)

We process personal data in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable in India.

We process data only for:

• Project development
• Billing
• Technical support
• Legal compliance

We do not share client data unless:

• Required by law
• Necessary to deliver the service

For more details, please refer to our Privacy Policy.

11. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in the final deliverables transfer to the client only upon receipt of full and final payment. Until then, all rights remain with Kloudspace Technologies.

Kloudspace Technologies reserves the right to showcase completed work in its portfolio, unless the client requests confidentiality in writing.

12. Limitation of Liability

To the maximum extent permitted under applicable Indian law, Kloudspace Technologies’ total liability arising out of or relating to these Terms or the services shall not exceed the total fees paid by the client for the specific service giving rise to the claim.

We are not liable for any indirect, incidental, or consequential damages, including loss of profit, data, or business opportunity.

13. Written Communication Requirement

All agreements and changes must be documented via:

• Email
• Ticketing system
• Signed digital agreements

❌ Verbal instructions are not legally valid.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Solan/Baddi, Himachal Pradesh, India.

15. Contact Us

For any questions regarding these Terms, please contact us at:

Kloudspace Technologies
Baddi, Solan, Himachal Pradesh, 173205, India
Phone: +91 7876139755
Email: amit@cstechnologies.nl